1. Introduction

At Cool Custom Classes ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect information in several ways when you use our Service:

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: When you register for an account, we collect your name, email address, and the Learning Management System (LMS) you use (e.g., Canvas, Brightspace, Blackboard, Moodle).
• Profile Information: Information you provide in your user profile.
• Content: Information you provide when creating classroom content using our tools.
• Communications: Information you provide when you contact us for support or communicate with us.

2.2 Information We Collect Automatically

When you access or use our Service, we may automatically collect certain information about your device and usage, including:

• Device Information: Information about the device and browser you use to access our Service, such as your IP address, browser type, operating system, and device identifiers.
• Usage Information: Information about how you use our Service, including the pages you visit, the time and duration of your visits, and the actions you take.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Service and provide content or features that match user profiles or interests
• Carry out any other purpose described to you at the time the information was collected

4. How We Share Your Information

We may share the information we collect in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose your information if we believe that such action is necessary to (a) comply with the law or legal process; (b) protect and defend our rights and property; (c) protect against misuse or unauthorized use of our Service; or (d) protect the personal safety or property of our users or the public.
• With Your Consent: We may share your information when you give us your consent to do so, including if we notify you on the Service that the information you provide will be shared in a particular manner and you provide such information.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Educational Context and FERPA

As our Service is designed for educational purposes, we are committed to complying with applicable education privacy laws, including the Family Educational Rights and Privacy Act (FERPA). We collect, use, and share student information only for authorized educational purposes and as described in this Privacy Policy.

If you are using our Service within an educational institution that is subject to FERPA, we acknowledge that we may be considered a "school official" with a legitimate educational interest in the student records. We agree to use such records only for authorized purposes and to comply with FERPA requirements regarding the redisclosure of any personal information.

6. Data Security

We implement reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

7.2 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our Service.

7.3 Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

8. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our Service is intended for use by teachers and educational professionals. If you are under 18, you may use our Service only with the involvement and consent of a parent or guardian. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete such information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@coolcustomclasses.edu